Riccar Brilliance & Simplicity Synchrony HEPA bags

Google Rating

4.8

Based on 224 reviews

Midwest Vacuums

4.8

Lisa Steineger

21:48 29 Nov 23

OMG…everyone was so kind and knowledgeable…I was given a few days promise back schedule and they literally had it done by the next day. I would definitely recommend!!!

Kelly Buccero

15:33 05 Nov 23

T R

02:32 05 Oct 23

They were very accommodating and efficient with my repair. Thank you Jim. My vacuum finally works! I'm thrilled. 👍👋👋👋

Erik Crouch (Erkki)

01:55 01 Oct 23

Thank you Darren, Sarah, and Trail for your help today! I emailed about a Miele C1, but left with a SEBO D4 and could not be happier with the machine. More importantly it is good to see people passionate about their trade, and going out of their way to provide friendly service. You cannot go wrong buying from Midwest or Erv's, it was worth the drive when I changed my mind to get the SEBO!

Corriné Meyer

23:57 28 Sep 23

Darren, the repair guy who took fixed my vacuum was amazing. Great customer service and my car wouldn’t start as I was leaving and I needed a jump start. He didn’t hesitate to pull his truck around and start my car. He went above and beyond any customer service! This place cares about their customers.

Aaron Beatty

15:15 28 Sep 23

Quick Review: Made a call, service tech came out, solved the problem, VERY HAPPY!ADHD review: I've been fighting the stupid central vacuum system for several months now, and I was having problems with low suction through every unit in the house. I had promised my wife that I was going to fix it and at the end of the day it's just plumbing, right? So I went about the process of trying to figure out where the clog was, because there was strong suction at the base unit and poor suction at everyreceptacle, so in my mind, it had to be a clog. So I removed the PVC from the system and I ran snakes from every line back in as far as I could go and never found anything then I ran it from the central unit back out and couldn't find anything. Then I cut the pipe at T so I could go in both directions and couldn't find anything and then I connected my shop vac to every receptacle and also at the HVAC unit and couldn't find anything, and then I connected my leaf blower to the HVAC receptacle and blew everything out and still couldn't find anything, at which point I gave up and called for help. As it turned out, Jim figured out in three seconds that it was not a clog that there was a leak in my system, and then proceeded to find two different spots, one next to the central unit, and one inside of the wall where the system was not maintaining section, and then, with humor and grace he fixed everything and also replaced one of my receptacles that was broken and frankly, I would've paid him three times, what he charged me. It was a great experience. I will happily call Jim back out next time instead of fighting and struggling for months. Thank you!

Rob Myers

01:17 07 Sep 23

Stopped by recently to pick up bags for my Miele C3 and struck up a conversation with Logan, who was very helpful and gave me some cleaning tips and a brush to help keep my vacuum operating. I wouldn't hesitate to purchase a cannister vacuum or have mine serviced here. This is the kind of local and professional touch that's hard to come by at a big box store or online.

susan smith

15:51 31 Aug 23

Very friendly and knowledgeable staff. Can get old vacs repaired reasonably or purchase excellent quality new.

Jamie Cool

17:59 14 Aug 23

We purchased a vacuum from Erv a few years ago and the staff, especially the owner, Sarah, is very knowledgeable, friendly, and honest. They provide consistently great customer service which is becoming exceedingly rare to find these days. I will be a customer of theirs for as long as I need a vacuum!

Kevin Wiesner

13:26 04 Aug 23

Fred Wreford

22:26 31 Jul 23

Very helpful staff.

Rick Bartley

22:09 31 Jul 23

Dropped in today and the lady who welcomed me determined the problem and I left in 15 minutes with a fully operational vacuum. This should be everyone’s “go to” shop!

Jason, Courtney Peasley

16:18 27 Jul 23

I absolutely love the mop/vacuum combo I purchased!! Was is pricey, yes. Was it worth it, ABSOLUTELY!!! We have 1500 sq ft of hardwood (lvp) floors and this machine makes it so much easier to clean! I barely use a charge when cleaning too which is great! Sarah was such a big help in explaining what we were getting and showing us how to use it! I’m so glad we decided to go this route and not keep buying from Amazon or other stores where the machine quits working and you don’t have someone or a store to take it to for help. Highly recommend!!!!

Hannah Rachel

21:08 26 Jul 23

Sarah was so helpful and kind! Instead of trying to keep my vacuum and have it dropped off for days, or upsell me on something right away, she took a peek and took my vacuum apart and diagnosed that my issue was my belt. I don’t have the most expensive vacuum, but it wasn’t even a year old, she popped off the pieces and replaced my belt right there. She even gave me some additional info on what to look for for my next vacuum, which I really will be looking into! I previously tried to get a hold of, the American vacuum company stores, because they do warranty work for Bissell. Which I have. I was worried about how much it was gonna cost me so I wanted to go to them directly, but they were absolutely so rude, the multiple times I’ve spoken to them on the phone. I tried calling a different location. Maybe thinking I would get someone who is nicer, but that wasn’t the case. Then when I showed up to their store, which was closed on a day they were supposed to be open, I knew I had to go elsewhere. Thank you so much for your quick help, and for not being a typical store that’s just trying to make money, but rather help the customer. It’s places like this, I’d rather invest in!

robert wolfe

14:35 25 Jul 23

They have great products and services plus they keep up their stock!

Nate Starcev

13:37 26 Jun 23

I will only be going to Midwest Vacuums for ANY vacuum repairs needed. I fully intend to buy a new vacuum from them in the future. I had a "Dyson Animal 2" problem with my vacuum and Sarah from Midwest knew EXACTLY how to fix my issue and helped ensure I had the best deal I could get for the parts needed. I was extremely impressed with the customer service and help from Midwest Vacuums at both Olathe and Lee's Summit locations. Just bummed I did not know about this place years ago!

Natalie M

23:45 19 Jun 23

After some research on vacuums, I was excited to learn that there was a local shop selling the vacuum I was interested in. I dropped by but they did not have the one I wanted in stock. The nice gentleman still spoke to me about the vacuums, the brand I was interested in, and answered all of my questions. He told me when they were expecting a replacement in and told me he'd give me a call. A few days later, he gave me a call, having just put together the vacuum. He showed me all the ins and outs of the vacuum, told me about some extra knock knacks I could buy if I wanted to, explained the warranty, and then walked my new vacuum to my car!I'm very pleased by this place and am still swooning over my vacuum two months later. I am never going back to bagless vacuums. No more emptying a bin every half a room and getting dust everywhere. No more beating the filter every week to "clean" it. The vacuum I bought doesn't even have a full bag after vacuuming the entire house! It compacts very tightly in the bag. The suction is so strong that I was startled the first time I tested it by putting my palm against the wand. The brush roll is removable, so cleaning out my long hair that gets caught has never been easier. From my understanding, all the parts are individually replaceable and serviceable. My floors are so fluffy after going over it and I feel like they are actually clean! I'm just very pleased with my experience and the vacuum!Edit to add: I bought the Sebo Felix. Their website shows the red colored one but they carry the black one in store, which I was another plus for me. Look how handsome this vacuum is!

Barbara Truta

21:30 31 May 23

I took my hand held Dyson in because I thought it needed a new battery. The young clerk noticed my filter was dirty and showed me how to clean it. No charge!!!! He could have easily charged me the $79 to clean it. I just wanted to highly recommend this company.

Jackie Blevins

16:23 25 May 23

I took my 1998 Miele to Erv's. They diagnosed it within 15 minutes as a hose malfunction. However, dummy me, wanted a second opinion. I really wanted someone to fix it. I took it to Midwest vacuums in Lee's Summit, a week later and $24.99 plus gas was told the exact thing Erv's told me. Erv is honest and once I decide to buy a new vacuum, I most likely will go back to Erv.

Hannah Uthe

03:44 08 May 23

Never been disappointed here!

Lauri Duncan

01:02 04 May 23

Above and beyond helpful and exceeded my expectations! Went to donate my $1000 Kirby vacuum that I thought was broken and in less than 10 minutes they had it fixed for less than $10!!!! Super friendly too!

Seth Sipp

03:21 23 Apr 23

Ervs has great customer service, I love this place! I run my own cleaning business and they always take care of me.

Wendy Wolfe

18:29 11 Apr 23

Love this place. They fixed my Dyson and saved me the cost of having to buy a new one. Everyone is friendly, helpful, and knowledgeable. I will definitely be returning if I ever have any other vacuum problems.

Sammie

04:18 11 Apr 23

Sydney W

01:47 03 Apr 23

I love my Sebo vacuum from Midwest Vacuums. My carpet looks amazing , it’s easy to use and Sarah has awesome customer service !

Dennis Edwards

18:52 14 Mar 23

Pamela Coppola

21:13 05 Mar 23

18:50 16 Feb 23

fast, attentive, friendly, knowledgeable service.

Pam Kedish

19:51 09 Feb 23

Excellent service, knowledgeable and offered ways to save money versus charge more. Would recommend for service and new vacuums. I really appreciated everyone there.

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Facebook Rating

4.9

Based on 46 reviews

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