Services

Google Rating

4.7

Based on 199 reviews

Midwest Vacuums

4.7

Dennis Edwards

18:52 14 Mar 23

Pamela Coppola

21:13 05 Mar 23

18:50 16 Feb 23

fast, attentive, friendly, knowledgeable service.

Pam Kedish

19:51 09 Feb 23

Excellent service, knowledgeable and offered ways to save money versus charge more. Would recommend for service and new vacuums. I really appreciated everyone there.

Eugene Robinson

20:47 28 Jan 23

Outstanding store with very knowledgeable and customer service oriented people. Happy to drive from Topeka to do business.

Joy Garcia

18:33 11 Dec 22

Amazing! Super helpful and reasonable prices when helping with my sewing machine!

Cathleen O'Neil

21:15 19 Nov 22

I was impressed by Logan, who helped me navigate the brands and models of vacuums that had the features that would help me clean my house. There was no pressure involved as he demonstrated the advantages and disadvantages of features and the costs of attachments. He took a loads of time to answer my questions. It was a big help to be able to run the machines in the shop to get a feel. An excellent experience.

Cyndie G.

21:43 14 Nov 22

Very knowledgeable! Lots of options for such a a small location. Doesn’t try to sell you on the most expensive ones. Saw the brand we use at my job and that’s the one I want. We went for a part, not a whole vacuum. I know where to go when it’s time to replace ours, though!

Barb Henry

20:29 05 Nov 22

My family has, for many, many years, relied upon Midwest Vacumms in Lawrence, Kansas for our varying home care and vacuuming needs. This week, I had need of a small repair for my well-used and quite old, yet still very much "use-able", upright vacuum. Upon my arrival at the Lawrence store, with my vacuum in tow, I was greeted warmly by Logan. I explained the repair I felt was needed and within seconds, literally, Logan assessed the situation and shared with me that regretfully, the parts necessary for my repair were no longer available due to decisions made by the manufacturing company of my vacuum. I was not given the "run-around" thankfully. I pondered this new information for a moment and then asked Logan if perhaps he could find a way to repair the issue himself while I waited. He agreed to try to do so and amazingly, he did, within only 3-4 minutes' time. While I waited, I looked around at the stores' vacuum selections. When Logan re-appeared with my repaired vacuum, I asked him if he had light, but sturdy and powerful upright vacuums available for under a certain dollar figure. He immediately confirmed he did. He showed me 3 options that met my parameters. He was knowledgeable about the products he showed me and easily yet thoroughly answered my several many questions. He did not attempt to upsell me...which helps me to know I'm working with someone I can trust. I made no purchase this week but I may well do so in the near future and...., I will have no need to shop around or to research and try to figure out things out myself. Midwest Vacuums does this for you with knowledgeable, helpful and well-informed staff. Thanks Logan and Thank You Midwest Vacuums!!! I'll definitely keep coming back.

Joel J

21:37 04 Nov 22

Went there to see if they rent or sell shampooer's with no luck. But I tell you what they helped me with every question I had and it was a lot. I will definitely be going there in the future!!!!

Jolene Neher

01:35 04 Nov 22

Was super fair and helpful when I needed a new belt put on my vacuum cleaner.

Susan Roninson

19:06 01 Nov 22

A very clean and organized store with a very helpful staff! Love the selection of Lampe Berger !! Would highly recommend them.

Michael Snodgrass

23:53 26 Oct 22

I had problems with two vacuums that needed repair, Sara and Logan fixed me up in one day and I was good to go. Friendly place with good service, been going there for 30 years.

Irene Schmidt

20:12 19 Oct 22

Awesome service. Sliver King canister needed a new cord. Sarah was very helpful and got everything done in less than a week. Sarah will take care of you and your vacuum.

Shelley Grant

19:09 19 Oct 22

Logan was very friendly and helpful!

Jake Sumwalt

20:48 16 Oct 22

Great place fantastic deals

Annette Filippi

20:56 13 Oct 22

I seldom write reviews, but Erv's is AMAZING. Landon's guidance, by phone and in person, paved the way for a perfect customer experience. Sarah and the team diagnosed the issue with my 20+ year-old central vac power head, researched to learn the manufacturer was no longer in business, found a powerhead compatible with my central vac system, confirmed there was no issue with the hose connections, and the service was worth the 90 minute round-trip drive. Yes, a different central vac service company is much closer to me (north of KC), but past experience with them sent me in search of someone else. I will happily do the road trip to Erv's for any future guidance or service.

Katie Huff

23:55 24 Sep 22

I ran to Midwest Vacuums on a Monday without looking at business hours. Upon arrival, I noticed the closed sign, but a staff member happened to be there for shop maintenance. He insisted on helping me and took time to explain what I needed. He easily could have had me come back a different day. The customer service was top notch!!!

Jason Brown

19:14 13 Aug 22

marion biondo

01:54 13 Aug 22

We bought a Sebo from Erv’s and Sarah helped us… we used use a Dyson but after many repairs it made more sense to invest in a better vacuum, thanks Sarah!

Noumenon Anon

14:01 10 Aug 22

sewing machine calibration is on point

Brenda Smith

20:53 03 Aug 22

Sarah and her staff are amazing and so knowledgeable ! I have a cleaning business and so thankful we have them to help with all our cleaning needs! I feel like their pricing is very fair.

stacy Stephens

00:26 01 Aug 22

Easy to clean, so easy to use, and works great. Very handy for getting in tough spots. Our sales lady Sarah was awesome to work with, great product. Definitely recommend

Reid Begnoche

16:21 23 Jul 22

I’ve purchased two new vacuums from Ervs. Great customer service and support. My 3 year old ripped the wall plate for the Miele bracket off the wall. They helped me find and source the part. Great place to purchase and service vacuums in Olathe. Thank you!

Emily Knight

02:47 16 Jul 22

Sarah was able to get me a Riccar vacuum for my house at college. There are 4 girls and a lot of hair! We are mostly bare floors and having a canister makes it easy for us to clean.

Megan Gelband

23:41 02 Jul 22

Lorann was amazingly helpful about my vacuum and so friendly to my kids! She was a big hit and went above and beyond for us! Even though the store doesn’t recommend bagless vacuums, she still serviced mine and showed me some things about it that I didn’t know.

Darcy Dinneny

21:19 22 Jun 22

Lauren was great and so knowledgeable about all products, features, etc. She has a great personality and was very friendly and outgoing. Almost can't wait to need bags for the new vacuum just to chat with her again. No high pressure sales. Just lots of information.

Allison Grant

00:38 01 Jun 22

Erv’s was so easy for us to work with when building our new home! Sarah knew exactly what we needed but never made us feel pressured. A few months later I called to see about getting more accessories and she had remembered us in detailed manner! Their customer service (and product!) is awesome!

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4.9

Based on 45 reviews

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